Get your customers into flow.
Building long-term relationships by exceeding business communication expectations
Get into Flow with Commflow.
Professional call center support
Efficient Call distributing: Quickly route calls to the right person
Smart routing: automatic Call Distribution (ACD), Interactive Voice Response (IVR), and skill-based routing intelligently pairs the customer with the right agent. Saving time, increasing customer satisfaction, and boosting productivity.
Advanced programmability: We build automated custom flows for call handling, such as:
- Receive incoming call;
- Check if caller’s number belongs to a VIP customer;
- If true, route call to dedicated account manager
Queuing system with professional voicemail
Call back functions
Statistics in Microsoft Excel or Microsoft Power BI
Multi-channel contact possibilities
Customers can interact with your organization via their preferred communication channel (Phone, email, chat, etc.)
Operate with full customer knowledge
Customer insights automatically popping-up when receiving calls
Easily integrate all interactions and new contacts into your CRM system due to complete integration with most world-leading CRM systems like Salesforce, Hubspot, Microsoft Dynamic 365, Brio etc.
